Absolute Glass Products Pty Ltd

Glass Pool Fencing, Frameless & Semi Frameless Pool Fencing

Online Quote Request
Ph 07 3807 0855

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Return Policy & Warranty

DIY Glass Fencing Return Policy & Warranty

As per the Australian Consumer Law we make the following consumer guarantees.

That our goods:

  • are of acceptable quality
  • are fit for any purpose that the consumer made known to the business before buying (either expressly or by implication), or the purpose for which the business said it would be fit for
  • have been accurately described
  • match any sample or demonstration model
  • satisfy any express warranty
  • have a clear title.
  • come with undisturbed possession, so no one has the right to take the goods away from or to prevent the consumer from using them
  • are free from any hidden securities or charges
  • have spare parts and repair facilities reasonably available for a reasonable period of time, unless the consumer is advised otherwise.

We will not provide a refund or exchange, if the customer:

  • simply changes their mind, decides they do not like the purchase or has no use for it
  • discovers they can buy the goods or services more cheaply elsewhere
  • has damaged the goods by using them in a way that was unreasonable

In the event of a major failure the customer can request:

  • Refund
  • Replacement, or
  • Compensation for drop in product’s value caused by problem

In the event of a minor failure the supplier can provide:

  • Refund
  • Replacement
  • Fix the title to the goods, if this is the problem, or
  • Repair within a reasonable time

If your product has a minor failure the supplier can give you a free repair instead of a replacement or a refund. You must accept this free repair if the supplier offers it to you. If the supplier doesn’t give you a free repair, or doesn’t do so in a reasonable period of time, you can:

  • get the repair done elsewhere and ask the supplier to pay the costs
  • ask for a replacement
  • ask for a refund
  • ask for compensation for the drop in the product’s value.

 

 

 

Online Quote Request

    First Name: (required)

    Last Name: (required)

    Your Suburb

    Your Area

    Your Phone:

    Your Email: (required)

    Length of Fence/balustrade in Metres (required):

    Type of fence/balustrade:

    Type of spigot (frameless glass only)

    learn more about spigot options

    Surface to be mounted to?

    Shape of posts
    RoundSquare

    Do you require a gate?
    YesNo

    When is the fence/balustrade required?

    Would you like us to include installation as part of the quote? (South East Qld customers only)
    YesNo

    Comments:

    Please only click Submit once

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    Absolute Glass Products Pty Ltd

    Phone:
    07 3807 0855

    Address: 20 Gassman Drive, Yatala Qld 4207

     

    Testimonials

    Thank you for your help with working out the measurements, required details and quotations. I am very happy with the product (which I purchased), it looks great.
    Thanks again. Kind Regards
    D Abram VIC

    Opening Hours

    Monday to Thursday: 7.00am – 4.30pm
    Friday: 7.00am – 4.00pm
    Saturday: Closed


    All of our glass pool fencing products either meet or exceed Australian standards.

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